Frequently Asked Questions
Everything you need to know about your Oswald & Sons experience.
What materials are used in Oswald & Sons garments?
We pride ourselves on using premium, ethically sourced materials including GOTS-certified organic cotton, Grade-A Mongolian cashmere, and Italian-tanned leathers to ensure longevity and comfort.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing in your region.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small $7.50 restocking fee.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific garment measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local duties.
How should I care for my Oswald & Sons apparel?
To maintain the integrity of our fabrics, we recommend cold washing on a gentle cycle and laying flat to dry. For tailored pieces and knitwear, professional dry cleaning is advised.